Change of Address.
Updating Your Address Made Simple
Welcome to Your Change of Address Assistance Hub
Follow the steps below in order, from 1 to 10, to update your address to your new virtual mailbox address quickly and correctly.
Updating your address doesn’t have to be complicated.
We’ve simplified the process so you can move through it quickly and with confidence.
Everything has already been organised for you.
All you need to do is follow the steps.
Inside your Hub, you’ll find:
No guesswork. No confusion. No need to figure it out yourself.
Simply work through each section in order, one organisation at a time.
By the end, you’ll know your address has been updated properly – and nothing important has been missed.
When your address isn’t updated, important mail can still be sent to your previous address.
That can lead to delays, missed notices, or unnecessary problems.
Some organisations rely on your address to confirm your identity, send legal documents, or keep your accounts active. If your records are out of date, things can quickly become inconvenient – or costly.
Keeping your address current helps you:
It’s a simple step that protects your time, your records, and your peace of mind.
The good news is you don’t need to figure out who to contact or what to say.
That’s already been handled for you.
Next, we’ll make sure you have everything ready before you begin.
Before you start notifying organisations, take a few minutes to gather the details you’ll need.
Having everything ready now will make the process faster and smoother.
Most people can complete this step in just a few minutes.
You’ll typically need:
Don’t worry if you don’t have every detail.
You can still begin and fill in any gaps along the way.
Quick check before you start:
Once you’re ready, move to the next section.
We’ll start with the organisations that matter most.
Start with the organisations that rely on your address the most.
Updating these first helps protect your finances, your records, and your access to important services.
These are the organisations where delays can cause the biggest problems.
That’s why they come first.
Update these as soon as possible:
You don’t need to contact every organisation at once.
Simply work through this list one by one.
Once these priority updates are complete, the rest of the process becomes much easier.
Next, we’ll cover the other organisations you should update to make sure everything stays fully up to date.
Once your priority organisations have been notified, you can move on to the rest.
These updates are still important, but they’re usually less time-sensitive.
This step helps ensure your records stay consistent and your mail continues to reach you without interruption.
Common organisations to update include:
You don’t need to rush this stage.
Work through the list at a steady pace and tick each one off as you go.
Most updates can be completed online in just a few minutes.
Next, we’ll show you the simple process to follow for each organisation – so you can handle every update quickly and consistently.
Updating your address is usually quick.
Most organisations follow the same basic steps.
You don’t need to think about what to do each time.
Just follow this process and repeat it for each organisation.
Step 1 – Choose how you want to update
Most organisations allow you to update your address in one of these ways:
Step 2 – Provide your new address
Enter or share your new address exactly as provided.
Accuracy matters, so take a moment to double-check before submitting.
Step 3 – Confirm the update
Always look for confirmation that your address has been changed.
This may be an email, message, or confirmation screen.
Step 4 – Record the update
Make a quick note once the change is complete.
This helps you stay organised and avoid repeating the same update later.
Quick reminder
Once you’ve completed an update, move on to the next organisation and repeat the same process.
Next, you’ll find ready-to-use templates you can copy and send to make updates even faster.
Many organisations will accept a simple written request to update your address.
Using a clear, standard message helps ensure your request is processed quickly and correctly.
You can copy the templates below and adjust them if needed.
In most cases, you’ll only need to change the organisation name and your details.
📄 Template 1 – Standard Address Change Notification (Email or Letter)
Subject: Change of Address Notification
Dear Sir / Madam,
I am writing to inform you that my address has changed. Please update your records with my new address details shown below.
Previous Address:
[Your previous address]
New Address:
[Your new virtual mailbox address]
Account / Reference Number (if applicable):
[Your account or customer number]
Please confirm once my address has been updated on your system.
Thank you for your assistance.
Yours faithfully,
[Your full name]
📄 Template 2 – Short Address Update Message (Online Form or Secure Message)
Hello,
Please update my address on your records to the following:
New Address:
[Your new virtual mailbox address]
Thank you.
Helpful tips
Most organisations will process address updates within a few minutes to a few working days.
Next, you’ll find a simple tracker you can use to record each update as you complete it.
Keeping a simple record of your updates makes the process easier to manage.
It helps you see what’s been completed and what still needs attention.
You don’t need anything complicated.
Just note each organisation as you go.
Use this tracker to stay organised and avoid repeating the same update later.
Click Here to Access Tracker >
How to use this tracker
Most people find this takes just a few seconds per update.
Once everything is recorded, you’ll have a clear record of what’s been done.
Next, we’ll cover a few common situations you might come across – and exactly how to handle them.
Most address updates are straightforward.
Occasionally, an organisation may ask a question or request additional information.
If that happens, don’t worry.
These situations are normal and usually resolved quickly.
An organisation asks for proof of address
Some organisations may request confirmation of your new address.
What to do:
An organisation says they cannot accept the address
This is uncommon, but it can happen with certain systems or policies.
What to do:
You continue receiving mail at your previous address
It can take time for updates to fully process across all systems.
What to do:
You’re asked security or verification questions
This is a routine part of protecting your account.
What to do:
Most situations are resolved quickly with a simple follow-up.
If you’re unsure at any stage, support is available.
You don’t have to handle it alone.
Next, we’ll show you where to go if you need help or have questions during the process.
Most address updates are completed quickly and without any issues.
But if you get stuck or something doesn’t look right, help is available.
You don’t need to spend time trying to figure it out on your own.
We’re here to make sure your address change is handled properly from start to finish.
Contact us if:
How to get support
We can help by email and/or phone. Simply locate your virtual mailbox confirmation email, click the link and contact us using the details on that page
If everything has been updated and confirmed, you’re all set.
Your records are current.
Your mail is on track.
And you can move forward with confidence.